EVV Missed Punch Help for HomeCentris Caregivers

If you missed a clock in or clock out, please use the secure link sent by the HomeCentris EVV text bot.

HomeCentris caregivers should use the secure link sent by our EVV text bot to report missed or incorrect punches.

This helps us process your time more quickly and supports timely, accurate, and compliant documentation.

Before you hit submit, please review these details carefully:

  • Correct date of service
  • Correct clock-in time
  • Correct clock-out time
  • Correct client initials or information requested
  • Correct reason for the missed or incorrect punch

Many delays happen because the wrong date or time is entered. Incorrect information may affect how quickly your missed punch can be reviewed.

If you are unable to complete the link sent by text:

You must physically go to your local HomeCentris branch office to complete a paper time sheet.

This helps protect:

  • Your timely pay
  • Accurate payroll processing
  • Required compliance documentation

Need help? Contact your local branch:

Owings Mills / Baltimore

10 Crossroads Drive, Suite 10
Owings Mills, MD 21117
410-486-5330

Downtown Baltimore

300 West Fayette Street, Unit 121
Baltimore, MD 21201
410-486-5330

Gaithersburg

953 Russell Avenue, Suite D
Gaithersburg, MD 20879
240-246-7078

Lanham

10003 Derekwood Lane, Suite 150
Lanham, MD 20706
301-850-6824

Frederick

198 Thomas Johnson Drive, Suite 10
Frederick, MD 21702
240-236-9855

Salisbury

123 Camden Street, Suite C
Salisbury, MD 21801
443-397-9929