HomeCentris Receives Provider and Employer of Choice Awards
We are very proud to announce that HomeCentris Personal Care of Montgomery County has received both the 2021 Best of Home Care® – Provider of Choice and Employer of Choice Awards from Home Care Pulse. These awards are based on monthly client and caregiver satisfaction scores gathered by Home Care Pulse. The awards are only granted to the top-ranking home care providers, based on monthly client and caregiver satisfaction scores gathered by Home Care Pulse. HomeCentris is now ranked among a small handful of home care providers across the country who have proven their ability to provide an exceptional working experience to employees and the highest quality care to clients.
“We want to congratulate HomeCentris Personal Care on receiving both the Best of Home Care – Provider of Choice Award and the Best of Home Care – Employer of Choice Award,” says Erik Madsen, CEO of Home Care Pulse. “Since these awards are based on real, unfiltered feedback from clients and caregivers, HomeCentris has proven their dedication to providing a great work environment and solid training to employees, while maintaining their focus on client and caregiver satisfaction. We are pleased to recognize their dedication to quality professionalism and expertise in home care.”
Best of Home Care providers have contracted with Home Care Pulse to gather feedback from their clients and caregivers via live phone interviews each month. Because Home Care Pulse is an independent company, it is able to collect honest and unbiased feedback.
“I am so proud of the team in our Gaithersburg office. Provider and Employer of Choice Awards demonstrate their dedication to providing excellent in-home care,” says Matthew Auman, CEO of HomeCentris. “These are independent surveys from Home Care Pulse. They have been very helpful in understanding how we can improve our service to both clients and employees. Month after month, the Gaithersburg team has reviewed their results and implemented real improvements in how they deliver care and support our staff. I’m grateful to our clients and employees who have responded to these surveys. These awards show that we have listened and are now a provider of choice in Montgomery County.”
Home Care Pulse is the industry’s leading firm in satisfaction research, quality assurance, and caregiver training. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings and detailed feedback from clients and caregivers to ensure the best in-home care can be provided. With their results, agencies can identify needs and take action to increase satisfaction, reduce caregiver turnover, and address client needs.
“At Home Care Pulse, our mission is to help home care businesses create an experience that goes beyond client and caregiver expectations,” says Erik Madsen, CEO of Home Care Pulse. “We’re thrilled to recognize HomeCentris as a Best of Home Care award-winning provider and celebrate their accomplishments in building a team of happy, qualified caregivers who provide outstanding care for their clients.”
To find out more about HomeCentris Personal Care of Montgomery County’s commitment to excellence, please visit our Website or call 240-246-7078.